What you need to know about the City of Tshwane property valuation roll
The City of Tshwane has completed a revaluation of properties for the 2025–2029 period to determine new property rates. These new rates will take effect from 1 July 2025. Property owners are encouraged to review their updated valuations and lodge objections if they believe their property’s valuation is incorrect.
Where can you inspect the valuation roll?
The valuation roll is available for public inspection until 2 May 2025 at selected City of Tshwane customer care centres and online at propertyvaluations.tshwane.gov.za.
Why is this important?
Property valuations determine the rates that property owners will pay. Ensuring accurate valuations helps residents avoid overpaying or being incorrectly billed.
Who can lodge an objection?
Property owners can object if the following is applicable:
• They purchased their property for a lower price than the municipal valuation.
• The average sale price of similar properties in their area is lower than their municipal valuation.
• A private valuation report differs from the municipal valuation.
How can I lodge an objection?
1. Obtain the prescribed objection form at City of Tshwane offices or online.
2. Attach the following supporting documents:
• A purchase agreement (if your property was bought at a lower price)
• Valuation reports from a registered valuer (if similar properties in your area are valued lower)
• A private valuation report from a registered valuer (if your own valuation differs)
3. Submit the form before 12:00 on 2 May 2025. Late objections will not be accepted.
What happens next?
• The municipal valuer will review each objection based on factual evidence.
• A physical inspection may be conducted if needed.
• If the valuation changes, the objector will be notified.
• If dissatisfied, property owners may appeal within the prescribed time frame after receiving the decision.
What are property rates used for?
Property rates are used to fund essential municipal services, which include the following:
• Roads and infrastructure
• Street lighting and public parks
• Municipal governance and administration
For more information, please call 012 358 8377/5072/5081 or email prov@tshwane.gov.za.
You can also view the valuation roll at propertyvaluations.tshwane.gov.za.
Visit one of the customer care centres listed below to inspect the valuation roll. Staff members will also be able to provide information on the objection process and accept objection forms:
Akasia 16 Dale Avenue, Karenpark – Teleko Nala
Atteridgeville, Office Block E, Komane Street, Atteridgeville – Desmond Maimela
Bronkhorstspruit Muniforum 1 Building, cnr General Louis Botha and Market Street, Bronkhorstspruit – Robert Chiloane
Centurion, Cnr Basden Avenue and Rabie Street, Lyttelton – Anneli Kriel
Eersterust, Eersterust Civic Centre, cnr PS Fourie Drive and Hans Coverdale Road West, Eersterust
Fortsig, Entrance 20, Van der Hoff Road Extension, Boekenhoutkloof – Adriana Welthagen
Ga-Rankuwa, Stand 9111, Setlalentoa Street, Ga-Rankuwa Zone 5 – Mmaphefo L.Pooe
Hammanskraal, 532 Lovelane Street, Mandela Village – Katlego Sekhobela
Mabopane, Stand 1653, Mabopane Block X – Bernard Motlhatlego
Mamelodi, Mini-Munitoria, cnr J Letwaba and Makhubela Street, Mamelodi West -Jan Jansen
Middestad Building, Ninth Floor, 252 Thabo Sehume Street, Pretoria – Sherry Hendricks
Rayton, Cnr Oakley and Montrose Street, Rayton – Lisa du Plessis
Soshanguve Stand 2275, cnr Commissioner and Tlhatlhagane Street, Soshanguve Block F West – Edward Mudau
Themba, 4424 Molefe Makinta Street, Themba Unit 2 – Stanley Ditshego